Terms of Use

TERMS

Net 30 days to accounts with established credit.  Open account is available to qualified customers.  We accept Mastercard™, Visa™, and Discover™. Payment terms do not apply to credit card payments.  Payment in full is due at the time of order when using credit cards. EFT (Electronic Fund Transfers) can be arranged. All payments must be in United States dollars (US$).

SALES TAX

We are required by law to add applicable sales tax to all orders. Tax is charged in accordance with government regulations.  If you are tax exempt, please submit your tax exemption certificate.

PRICING

Due to market fluctuations, prices are subject to correction or change without notice. Ark Safety reserves the right to accept or reject any order.

MINIMUM ORDER

There are no minimum order requirements.  All orders are welcome regardless of the size.

INVENTORY

Not all items represented on this website are in stock.  In certain situations, some items may need to be purchased in vendor standard packaging.

SHIPPING

All items, with the exception of factory drop shipments, ship FOB from ourwarehouses via the carrier of our choice.  All shipping charges will be prepaid and added to the invoice.  Non-stock products shipped direct from a manufacturer will be FOB shipping point unless the manufacturer’s terms specify otherwise.

SHIPPING DISCLOSURE

The number and type of shipments we create for your order is dependent upon our distribution network.  Ark Safety has a large distribution network located across the United States. These centers may not stock all types of products. Because of this, items within your order may ship separately, dependant on where the products are located within our distribution network. Boxes may be shipped directly from Ark Safety’s warehouse, shipped from our multiple distribution centers, or direct from the manufacturer as a drop ship.  Please note, that because of this attempt to minimize your shipping costs, the boxes may arrive separately and in multiple variations of packaging.

Ark Safety is dedicated to providing accurate shipping and handling fees at the time of order.  However, Ark Safety reserves the right to correct or change shipping and handling fees after the order has been placed if the intial fee is not accurate. The buyer will be notified of this change before the order is shipped.

Hazmat items require an additional handling fee in addition to standard shipping and handling. The buyer will be notified of this change before the order is shipped.

DAMAGE / SHORTAGE CLAIMS

Buyer should inspect all orders/items for shipping damage or shortage.  If damage has occurred, please note the damage on the delivery receipt and notify our Customer Service Department immediately.

RETURNS

Items must be returned within 30 days of receipt.  Please contact our Customer Service Department for a Return Authorization and shipping instructions.  Special order items, non-stock items, made to order, imprinted and custom products are non-returnable except for defective quality or workmanship.  Shipping charges should be prepaid unless otherwise arranged in advance.  No COD’s accepted. All returned products must be in resalable condition and are subject to inspection prior to issuance of credit. 

Returns are subject to a 15% restocking charge.

LIMITATIONS OF WARRANTIES

The products that we sell have been manufactured by others and may be warranted for limited periods of time by the manufacturer against defects in material or workmanship.  A copy of the manufacturer ‘s warranty, if any, will be submitted to you upon request.  If you submit a timely and valid claim under such warranty, we agree to cooperate in helping you process such claim.  In all events, we make no warranty of any kind whatsoever, expressed or implied, unless expressly set forth in writing in a quotation, and all implied warranties of the merchant’s ability and fitness for a particular purpose are hereby disclaimed by us and excluded from any contract.  No agent, employee, or representative of Ark Safety has any authority to bind us to any affirmation,representation, or warranty concerning the goods that we sell beyond those specifically included in a written quotation.  Statistical information contained on this website is derived from tables compiled by the manufacturers and is republished by us for your convenience.  We do not assume responsibility for the precise accuracy of such information.